Selected work

Bringing regional offices onto a common recruitment standard

A global professional services firm · 2019–21

The London office already ran on a proper applicant tracking system. Several other offices in the region did not, and some were managing their recruitment on spreadsheets.

My part was extending that system out to several more offices across Europe, the Middle East and Africa. I worked with the firm's account manager at the vendor to establish how it would be done, then ran the implementation plan through him and through each local office. Most of the effort went into training the recruiters in each one and setting up workflows that recorded a candidate moving through the process, which those offices had never captured anywhere.

They needed more than a system. I also upskilled those recruiters on LinkedIn Recruiter and Boolean search, and on how to use what they had properly. For several offices that was a significant change in how recruitment got done.